Last updated: November 24th 2017
1. COLLECTION AND USE OF YOUR PERSONAL INFORMATION
1.1. We may collect your personal information when you place an order, an exchange or a return, you open a user account, when you send us a question or a comment, you request to receive our commercial communications related in particular to our promotions and our new products, you respond to a survey or participate in one of our contests.
1.2. The information that can then be collected is your:
b) Billing and Shipping Address
c) Postal Code
d) Email Address
e) Telephone / Fax Number
f) Credit Card Number
1.3. The personal information we collect is collected using order forms and contact forms.
1.4. We use the collected information for the following purposes:
a) Track an order, return or exchange
b) Follow up on a request for information or to reply to your comment
c) Prevent loss and fraud
d) Submit promotional offers or other commercial information about our company
e) Internal statistics
2. SHARING YOUR INFORMATION
2.1. We undertake not to market the personal information collected. However, we sometimes share this information with third parties who render us services for the purpose of operating our business, in order to execute your order, your exchange or your refund, process your payment or to analyze the effectiveness of our site and our promotional offers.
3. RIGHT OF OPPOSITION, WITHDRAWAL AND ACCESS
3.1. We are committed to:
a) give you the right to object and opt out of your personal information. That is, you can refuse to have your personal information used for certain purposes on our part;
b) You give a right of access to the information we have collected about you. That is, you can view, edit, rectify or delete them.
4.1. Persons who work for us or offer us their services are bound to respect the confidentiality of your information and to use it for the sole purpose mentioned in this policy.
4.2. We have taken reasonable steps to protect the information we collect about you. Thus, some information may be protected by a password of your choice when you create an account on our website, for example.
4.3. In addition, we also use SSL (Secure Socket Layers) and Norton.
4.4. We are committed to maintaining a high degree of confidentiality. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.
5. LOG FILES (LOG) AND WITNESSES (COOKIES)
5.1. We collect certain information through log files and cookies to provide you with better service, better navigation on our website, collect internal statistics, track an order, and allow you to complete order forms more easily.
The information that can be collected is mainly as follows:
a) IP address
b) Operating System
c) Pages visited and requests
d) Time and day of connection
7. TO JOIN US
7.1. To exercise your rights of opposition, withdrawal, access to your personal information or any comments or questions regarding this policy contact us at the following coordinates:
835 Taschereau Boulevard, Suite 201-1
La Prairie (Quebec) J5R 1W2
Phone: 514 952-SKNA (7562) | 1 833 755- SKNA (7562)